Why Recharge via WhatsApp?
The Delhi Metro Rail Corporation (DMRC) has introduced this feature to simplify the process of recharging smart cards. WhatsApp, being one of the most widely used messaging platforms, provides an accessible and user-friendly interface for commuters to manage their metro card balance. The service is available 24/7, ensuring that you can recharge your card anytime, anywhere.
Step-by-Step Guide to Recharge Your Metro Card via WhatsApp
1.Save the Official WhatsApp Number:
The first step is to save the official Delhi Metro WhatsApp chatbot number on your phone
Phone Number : +91 9650855800
This number will serve as your point of contact for recharging your metro card.
2. Start a Chat:
Simply send a “Hi” or any other message to start the interaction.
3. Choose the Recharge Option:
The chatbot will present you with several options. Select the Metro card recharge option.
4. Enter Your Metro Card Number:
You will be required to enter your Delhi Metro card number.
5. Select the Recharge Amount:
The chatbot will guide you through selecting the recharge amount. Select the amount from given the options.
6. Make the Payment:
After selecting the amount, you will be redirected to a payment gateway within WhatsApp. You can complete the transaction using various payment methods like UPI, credit/debit cards, or net banking. Once the payment is confirmed, a transaction receipt will be sent to you via WhatsApp.
Benefits of Using WhatsApp for Metro Card Recharge
Convenience: Recharge your card on-the-go without needing to visit a station or open a separate app.
Accessibility: Available to anyone with a smartphone and WhatsApp, making it easier for all commuters.
Real-Time Updates: Instant confirmation and updates on your recharge status.
Secure Payments: Multiple payment options within WhatsApp's secure environment.
Conclusion
Recharging your Delhi Metro card via WhatsApp is a convenient and efficient way to ensure that you never run out of balance while commuting. By following the simple steps outlined above, you can quickly top up your card and enjoy a seamless travel experience on the Delhi Metro network.
